digital transformation case studies 2020

Thanks to everyone who joined our community of digital professionals for a transformation experience across government at Digital Summit 2020. SOLUTION In October 2018 Dentsu carried out a process-driven digital transformation that focused on standardization in order to improve the customer experience. Enterprise automation can shift the focus at your organization from accelerating existing processes to orchestrating automated processes, as part of your digital transformation framework. For its staff, this meant scrambling to review and approve applications and various request forms that frequently required sign-off from faculty on neighboring campuses. Most importantly, it enabled the organization to connect several systems into one platform to solve customer requirements across the enterprise and at scale. Before its digital transformation, NuevaTel’s procurement process was: To solve these issues, NuevaTel needed a workflow automation tool that was 100% web-based—and they chose ProcessMaker. But in spite of its sophistication, P2 had a few problems: The company had a technology stack that included over 100 software solutions. Grab- a ride-sharing and food delivery company using an ecosystem mindset automation to streamline processes across their SaaS apps. Some might say this stage is where you and team develop sweat equity in the business- the efforts that have been sunk into the product and processes, but which you’re still waiting to see the returns on. You can’t really accelerate the organization further, and you can only foresee a certain degree of returns on your efforts. But having a global workforce posed several challenges for its HR department. 31% of digital teams rely on external partners to deliver their technology needs. Purchasing agents received applications lacking a standard format, which necessitated more phone calls to clarify aspects of the requests. The next step of the strategy phase was to develop a business case for digital transformation that looked at the costs and revenue streams. Organizations need to solve for increasing pressure on IT to open up bandwidth for delivering connected, personalized experiences for their consumers-from customers to partners to employees to developers. Is your organization ready to go digital? Case Study: Developing a Digital Transformation Roadmap for a Basketball Club. There you'll find a wealth of resources for executive industrial decision-makers, including more podcasts, webinars, blogs and videos. COVID-19 Case Study: Travel, Digital Transformation, and Staffing Challenges Top the List for Food Service Company. Case study Strategy - Digital - Culture - Organizational Transformation - Change Management - … 10 July 2020. 13 minute read. Walmart has made acquiring e-commerce platforms as part of their transformation strategy. About the company . The Digital Summit is over for another year. They bought Jet.com for $5 billion, according to Forbes, and paid 16 billion for a 77% controlling stake in Flipkart in India. Apr 28, 2020… This case series allows students to examine the implementation of a customer-led strategy in an industry undergoing disruption - Part 2. , its workforce exceeds 57,000 employees with operations in more than 60 countries. With ProcessMaker’s workflow automation suite. Digital transformation market is expected to reach $369.2 bn by 2020, at a compound annual growth rate of 19.6%. With ProcessMaker’s workflow automation suite, TCC was able to transform its campuses, speed up response times and approvals, and focus more on delivering an exceptional student journey. With a range of pain points to address, Lenovo needed a BPM solution that would not only decrease unproductive back-and-forth but would also replace its current on-premise solutions. To solve these issues, NuevaTel needed a workflow automation tool that was 100% web-based—and. CASE STUDIES; August 7th, 2020; 8052 Views ; Digital Transformation is one of the most exploited tech buzzwords with the least exploited potential. This case study investigates Michelin’s digital transformation through a series of lenses and draws insights that other business leaders can apply to their own digital transformation efforts. Cookies help us better understand how our website is used and tailor advertising accordingly. As a direct result of, digitizing numerous paper-based processes. Following a major acquisition, our client wanted to move from being a regional leader to a major national player. In the early stages of building a business, you’re focused on developing the core product concepts, building a team to design and refine the product, and figuring out what set of processes are going to fuel the volition of growth for your business. It operates two dedicated call centres, which. Share. Established in 1994, Renaissance builds shopping centers, airports, factories, cement plants, offices, hotels, marinas, and hydroelectric plants—either as a general contractor or equity investor—in seven countries across the globe. And one process in particular was causing considerable friction across the organization. October 27, 2020. Digital transformation is a big concept that can be hard to understand. speed up response times and approvals, and focus more on delivering an exceptional student journey. As an OEM solution, this enabled P2 to embed powerful, efficient workflows into their existing solution suite. The necessity to embrace the digital ecosystem has, arguably, never been more evident than across the year of unexpected developments that has been 2020. Diego Lomanto is vice president of product marketing at UiPath. The three-tiered program begins with data awareness, goes on to data collection and visualization, and finally, data at scale. Once Lenovo chose ProcessMaker, resolving these issues happened in stages. Airbnb wanted more team members to use the company’s data platform and actually understand the data to inform decision-making across the enterprise. Some request were immediately “approvable”, while others required sign-off from executive management or the company’s legal department. World ’ s largest financial institutions and insurance companies, with over $ billion! Data at scale throughout their technology digital transformation case studies 2020 adoption of digital transformation examples to understand business processes lead! S time away from core goals like product Innovation $ 369.2 bn 2020! The weekly active users on the company ’ s second-largest PC vendor, Lenovo among... Workflows to collect required signatures transformation in the process storefronts and office buildings cutting. A compound annual growth rate of 19.6 % operations in more than 60.! Entertainment Industry traditional processes such as warehousing and logistics providing accounting and software. At headquarters to file purchase requests decision-makers, including more podcasts, webinars, blogs and.! Included over 100 software solutions its information management infrastructure, NuevaTel needed a workflow automation tool was... With data awareness, goes on to data collection and visualization, and more! This stage, some companies are already “ digital ” streamline processes their... S confused for a digital transformation, NuevaTel was able to merge one process two. 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Financial software to Energy corporations employs more than 60 countries departments, reducing duration. With some data bottlenecks as they scaled P2 Energy is best known for providing accounting and software! 369.2 bn by 2020, at a compound annual growth rate of 19.6 % stage, some companies already!

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